Moissanite Rimless Square Sunglasses 18K Gold

1. Initial Consultation

• Contact product manager → 1-on-1 designer consultation

• Submit your design concept/sketch

2. CAD Implementation

• 24-hour preliminary draft

• 1-5 days precision modeling with 3D preview

3. Artisan Production

a) Metalwork

Custom smelting & prototype casting

b) Stone Integration

Handcrafted stone setting & polishing

c)During this time, we can send you updates with pictures and videos of your piece being made, upon request.

4. Final Validation

Quality inspection &physical sample approval

5.Shipping Your Order

When your custom jewelry is ready, We will send you a diamond test video about your jewelry, you can walk through the whole process of making the custom pendant.we'll ship it via insured DHL Express within approximately 4 business days. It arrives in a custom jewelry box, adding an extra touch of elegance.

We only use DHL to deliver the goods, which is the most famous logistics company in the world. Moreover, we will buy logistics insurance, and if there are any problems such as lost pieces or damaged packaging, the logistics company will compensate (please sign in person for high-value products).

We use 18K real gold plating, using the most advanced vermilion gold plating, we use gold plating 5 times thicker, the quality is far more than the other store, so our jewelry will last for a long time

After the product is produced, we have a special QC to check whether the product is qualified. Before delivery, we have three sets of inspection procedures and support video inspection.We confirm that we have the correct product packing before sending it out to you. In the process of custom production, we also update the design drawings, production drawings and finished product test videos for you. Each step shows you the production process of your product. Still encountered problems with your order? Don't worry! We have a 180 day warranty service. You can contact us at any time.

• If the product does not meet your expectations, it may be returned for a refund or exchange within 30 days of receiving it. You may exchange it for another jewelry of the same value. You can pay the difference if the value has been exceeded.
  
• We will provide replacement and/or repair services if it is a quality issue within 30 days under normal wearing conditions . Freight and any related costs will be covered by us.
  
• If the issue is not related to the quality of the product, no refund, return, or exchange will be permitted.
• For complete Returns & Exchanges information, click here>>
  
• If you would like to exchange/return any item(s), please submit the information at our returns portal and our customer service will soon get back to you.

GLASSES MAINTENANCE

​Frame Care

• Whether it is glasses frame or sunglasses, when ​collecting​ them, first receive the right leg, then the left leg. The wrong approach may lead to glasses imbalance, skew, and discomfort during wear.

​Storage

• ​Remove the rear mirror and place the glasses face-down into the case. Ensure the case is free of particles to avoid scratching the lenses. Wrap the glasses in a soft cloth before storing.

​Adjustments

• ​Glasses may become imbalanced or deformed over time. It is recommended to visit a professional optician regularly for adjustments.

​Environmental Protection

• ​Do not leave glasses in high-temperature or humid environments (e.g., car windshields, bathrooms, kitchens) to prevent accelerated lens aging and frame deformation.

​Handling

• ​When removing glasses, avoid convex contact between the lens and objects to prevent damage.

LENS MAINTENANCE

Cleaning​

• To clean dirty lenses, use a microfiber cloth. Rinse with running water and gently dry with a paper towel. Do not touch lenses with fingers or hard objects.

Fog Removal​

• If lenses fog up, avoid washing with hot water. Use cold water with detergent, then rinse thoroughly with clean water.

Protection

• When putting on glasses, use a microfiber cloth to avoid particles scratching the lenses. For sweat or smudges, wipe with a low-concentration neutral detergent.