Professional Ultrasonic Jewellery Cleaner
Custom 925 Silver, 10K/14K/18K Real Gold, Natural Diamond, Moissanite Diamond, Lab Diamond available
Contact us to customize your product and get your exclusive deals!
1. Initial Consultation
• Contact product manager → 1-on-1 designer consultation
• Submit your design concept/sketch
2. CAD Implementation
• 24-hour preliminary draft
• 1-5 days precision modeling with 3D preview
3. Artisan Production
a) Metalwork
Custom smelting & prototype casting
b) Stone Integration
Handcrafted stone setting & polishing
c)During this time, we can send you updates with pictures and videos of your piece being made, upon request.
4. Final Validation
Quality inspection &physical sample approval
5.Shipping Your Order
When your custom jewelry is ready, We will send you a diamond test video about your jewelry, you can walk through the whole process of making the custom pendant.we'll ship it via insured DHL Express within approximately 4 business days. It arrives in a custom jewelry box, adding an extra touch of elegance.
We only use DHL to deliver the goods, which is the most famous logistics company in the world. Moreover, we will buy logistics insurance, and if there are any problems such as lost pieces or damaged packaging, the logistics company will compensate (please sign in person for high-value products).
We use 18K real gold plating, using the most advanced vermilion gold plating, we use gold plating 5 times thicker, the quality is far more than the other store, so our jewelry will last for a long time
After the product is produced, we have a special QC to check whether the product is qualified. Before delivery, we have three sets of inspection procedures and support video inspection.We confirm that we have the correct product packing before sending it out to you. In the process of custom production, we also update the design drawings, production drawings and finished product test videos for you. Each step shows you the production process of your product. Still encountered problems with your order? Don't worry! We have a 180 day warranty service. You can contact us at any time.
- If the product does not meet your expectations, it may be returned for a refund or exchange within 30 days of receiving it. You may exchange it for another jewelry of the same value. You can pay the difference if the value has been exceeded.
- We will provide replacement and/or repair services if it is a quality issue within 30 days under normal wearing conditions . Freight and any related costs will be covered by us.
- If the issue is not related to the quality of the product, no refund, return, or exchange will be permitted.
- For complete Returns & Exchanges information, click here>>
- If you would like to exchange/return any item(s), please submit the information at our returns portal and our customer service will soon get back to you.
When to Remove:
Before shower, bathing, swimming, or exercising
Fade Prevention, Avoid prolonged exposure to:
• Water immersion
• Chemicals (lotions, perfumes)
• Friction/impacts
• Sweat
Cleaning Protocol:
Gently wipe with a soft cloth
We ensure that every single diamond and piece of jewelry passes our 100% diamond test. We promise to refund your money 10x if found to be counterfeit!
For perfect jewelry, we insist on using high-grade diamonds, while other brands use low-cost G/H yellow diamonds. BornReal insists on D-color white, VVS-grade completely flawless diamonds, making our jewelry more luxurious and sparkling.
Gold plating is a crucial, but complex process to prevent fading. We use the vermeil gold plating method, which can not only protect jewelry metal, but also make the metal surface more beautiful. With a thick layer of metallic silver first, and then plated with 18K real gold, the jewelry will not fade easily.
High quality jewelry comes from superb hand production. BornReal uses pave setting to arrange small diamonds closely together, and the small beaded fangs are tightly fixed. Diamonds cover the entire chain, which ensure the shining effect.
FAQ
Have a question ? We are here to help.
How do you customize my jewelry exclusively?
1. Initial Consultation
• Contact product manager → 1-on-1 designer consultation
• Submit your design concept/sketch
2. CAD Implementation
• 24-hour preliminary draft
• 1-5 days precision modeling with 3D preview
3. Artisan Production
a) Metalwork
Custom smelting & prototype casting
b) Stone Integration
Handcrafted stone setting & polishing
c)During this time, we can send you updates with pictures and videos of your piece being made, upon request.
4. Final Validation
Quality inspection &physical sample approval
5.Shipping Your Order
When your custom jewelry is ready, We will send you a diamond test video about your jewelry, you can walk through the whole process of making the custom pendant.we'll ship it via insured DHL Express within approximately 4 business days. It arrives in a custom jewelry box, adding an extra touch of elegance.
How can I ensure that I can receive my product？
We only use DHL to deliver the goods, which is the most famous logistics company in the world. Moreover, we will buy logistics insurance, and if there are any problems such as lost pieces or damaged packaging, the logistics company will compensate (please sign in person for high-value products).
Does your jewelry fade?
We use 18K real gold plating, using the most advanced vermilion gold plating, we use gold plating 5 times thicker, the quality is far more than the other store, so our jewelry will last for a long time
How do you deal with quality problems？
After the product is produced, we have a special QC to check whether the product is qualified. Before delivery, we have three sets of inspection procedures and support video inspection.We confirm that we have the correct product packing before sending it out to you. In the process of custom production, we also update the design drawings, production drawings and finished product test videos for you. Each step shows you the production process of your product. Still encountered problems with your order? Don't worry! We have a 180 day warranty service. You can contact us at any time.
What Is Your Return Policy?
（1）.If the product does not meet your expectations, it may be returned for a refund or exchange within 30 days of receiving it. You may exchange it for another jewelry of the same value. You can pay the difference if the value has been exceeded.
（2）. We will provide replacement and/or repair services if it is a quality issue within 30 days. Freight and any related costs will be covered by us. If the issue is not related to the quality of the product, no refund, return, or exchange will be permitted.
Can I take a shower with this on without fading?does It change color?
In order to maintain the quality of of your jewelry, you should not wear it under any harsh conditions. Therefore we recommend that you refrain from wearing your jewelry while bathing, swimming, exercising as it will damage your products.