Customization Instructions
Production time varies by design complexity. We’ll keep you updated throughout the process.
The Custom Sterling Silver Logo Dog Tag Pendant is made for those who want their identity to stand out.
Crafted from solid 925 sterling silver, this dog tag features a clean, rounded-edge silhouette with a polished finish. The front can be customized with a raised 3D logo or icon, giving the piece depth, presence, and a bold visual statement.
The back of the pendant is laser engraved with your choice of text, dates, coordinates, or meaningful words.
Material: 925 Sterling Silver
Material Finish: 18K White Gold Plating
Pendant Size: 0.9 inch (W) × 1.5 inch (H)
Front: Raised 3D logo or icon customization
Back: Laser engraved text, dates, or coordinates
Engraving: Precision laser engraving
Style: Custom dog tag necklace
We believe creating something personal should feel comfortable at every step — including how you pay.
For eligible orders, we offer flexible installment payment options, allowing you to spread the cost over time while your piece is being crafted.
Clear terms. No hidden fees. The same level of craftsmanship and care.
If you’re not fully satisfied, please contact us within 30 days of delivery before making any return.
Email: chanter@bornrealjewelry.com
Items must be unworn, unused, and in original condition.
Unauthorized returns will not be accepted.
Custom or personalized pieces, sale items, and gift cards are non-returnable.
If the return is due to a quality issue or incorrect item, we’ll cover return shipping.
Otherwise, return shipping is the customer’s responsibility.
Refunds are issued to the original payment method within 2–3 business days after inspection.
Original shipping fees are non-refundable.
Order Processing Time
Orders are usually shipped within 4-7 business days after payment confirmation. Orders placed on weekends may experience slight delays. Our warehouse operates Monday to Friday, excluding holidays.
Shipping & Delivery
USA/Canada: Estimated delivery 7-12 days
Free shipping on orders over $200
Couriers: DHL, FedEx
Total delivery time = Order processing + Product production (~7 days) + Shipping (~3-5 days)
For high-value items, please sign for your package personally.
Tracking
You will receive a tracking number via email once your order ships. Tracking may take 24-72 hours to activate. If you cannot track your order, contact us at chanter@bornrealjewelry.com.
Order Cancellation
You can cancel your order if payment has been made but the item has not yet shipped. Once shipped, orders cannot be canceled.
Customs & Taxes
Some orders may incur customs fees, which are the responsibility of the buyer. We have no control over local customs. Contact your local customs office for details.
Customer Support
Phone / WhatsApp: +1 470-394-8303
Email: chanter@bornrealjewelry.com
Production time varies by design complexity. We’ll keep you updated throughout the process.
Upload a logo, icon, image, or artwork for the front to be made as a raised 3D design, and enter the engraving details for the back, including text, names, dates, coordinates, or meaningful words.
After your order is submitted, our team will review your customization details and contact you to confirm the final design and production artwork.
Questions or need help? Please contact our customer support team.
After completion, your piece is carefully inspected, packaged, and shipped securely to you with tracking provided.
Everything you need to know — before you begin.
They confirmed the engraving details with me and sent a photo before shipping. The dog tag came out clean and exactly how I wanted it.
Really liked the communication throughout the process. The finished piece looks solid and well made.
The engraving is sharp and the surface finish is smooth. Appreciated seeing the final result before it shipped.
This dog tag feels sturdy and well crafted. Simple design but done right.
Everything matched my request and the pendant feels durable. Overall very satisfied.